Complaint Form | NCC Ombudsman

Official complaint form

If you require assistance with the form, please contact the Ombudsman’s Office:

Toll-free number: +1 (877) 561-0723

All complaints investigated by the ombudsman are brought to the attention of the responsible NCC executive director, the NCC chief executive officer (CEO), and the NCC board of directors.

* Mandatory Fields

Contact information

Last name

First name

Company Name (if applicable)

Mailing address

City

Postal code

Home phone / mobile phone

Work phone

Fax number

Email address

List the names of all NCC representatives with whom you have communicated regarding this complaint. *

Other information 2

Other information 3

Other information 4

Other information 5

Other information 6

Other information 7

Please explain your complaint. *

Complaint

What response did you receive from the NCC? *

NCC response

Please describe what you believe would be a fair resolution to this issue. *

Fair resolution

Please list and attach all emails and other correspondance/documents concerning your complaint.

Correspondence

Allowed file types: PDF, JPEG, PNG. Maximum file size: 5 MB.

Signature

Full name

Date (yyyy/mm/dd)

I confirm that the information on this form is accurate to the best of my knowledge. I understand that the Ombudsman will disclose details of my complaint only when appropriate for the purposes of investigating the complaint.

The personal information that you provide will be used by the Ombudsman only to investigate the complaint. The information is protected under the Privacy Act, and will be maintained under Personal Information Bank “National Capital Commission Ombudsman” (Bank number NCC PPU079). Under the Privacy Act, you have the right to access your personal information, request corrections if you believe that some personal information is erroneous or incomplete, and add a notation to the information in issue.

The Ombudsman’s Office can be contacted through the following means.

Email: InfoOmbudsman@ncc-ccn.ca
Telephone: 613-668-3874