I will listen and ensure that your complaint or concern is treated with respect and fairly, and that it remains confidential.

Official complaint form

If you require assistance with the form, please contact the Ombudsman’s Office at 613-668-3874.

All complaints investigated by the ombudsman are brought to the attention of the responsible NCC executive director, the NCC chief executive officer (CEO), and the NCC board of directors.

* Mandatory Fields

Contact information

List the names of all NCC representatives with whom you have communicated regarding this complaint. *

Please explain your complaint. *

What response did you receive from the NCC? *

Please describe what you believe would be a fair resolution to this issue. *

Please list and attach all emails and other correspondance/documents concerning your complaint.

(.PDF file)


The personal information that you provide will be used by the Ombudsman only to investigate the complaint. The information is protected under the Privacy Act, and will be maintained under Personal Information Bank “National Capital Commission Ombudsman” (Bank number NCC PPU079). Under the Privacy Act, you have the right to access your personal information, request corrections if you believe that some personal information is erroneous or incomplete, and add a notation to the information in issue.

The Ombudsman’s Office can be contacted through the following means.