Contact Us


613-668-3874 or 1-844-566-3874


You would like to make a complaint?

There are 3 simple steps to take to ensure a smooth process.

Complaint Process

Frequently Asked Questions

Q: How long will it take the NCC Ombudsman to investigate my complaint?
A: While the Ombudsman strives to respond to complaints in a timely manner, each case is unique; therefore, timelines will vary.