As an independent and impartial resource, we approach every conversation with fairness, respect, and discretion.

If you feel you have been treated unfairly by the National Capital Commission (NCC) or have concerns about an NCC process or decision, the Ombudsman can help. The NCC Ombudsman is an independent, impartial, and confidential resource available at no cost to members of the public.

The NCC Ombudsman is an office of last resort. This means that before you contact us, please share your concern directly with the NCC. If you are unsure about how to approach the NCC or you already contacted the NCC and have outstanding concerns, please review our process and submit a complaint form.

 

Learn more about the office of the Ombudsman >> 

Read our annual reports >>

Do you have a complaint or concern about the NCC?


Découvrez notre procédure et contactez-nous.
 

CONTACT - NCC Ombudsman