Useful web sites:
National Capital Commission
https://www.ncc-ccn.gc.ca/
Government of Canada
https://www.canada.ca/en.html
City of Ottawa
https://ottawa.ca/en/3-1-1
Ombudsman of Ontario
https://www.ombudsman.on.ca/home
Bureau de l'ombudsman de la Ville de Gatineau (Gatineau Ombudsman's Office)
https://www.gatineau.ca/portail/default.aspx?p=guichet_municipal/ombudsman
Le Protecteur du citoyen du Québec (Ombudsman of Québec)
https://protecteurducitoyen.qc.ca/en