If you remain unsatisfied after using the NCC's internal complaint process, the NCC Ombudsman may be able to help

Send your complaint form in one of the following ways:

Email:, Subject line: COMPLAINT

Fax: 1-613-947-4311

Mail: NCC Ombudsman, Suite 311, 40 Elgin, Ottawa, Ontario, Canada, K1P 1C7

Please click here to fill out our complaint form.